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Game crash after patch 1.29 PDF Print
Written by CriCri Saturday, 17 December 2011 01:37

radioactiveSome users reported game crashes after the patch 1.29. EA team confirmed the issue and is working on a new patch to solve the bug.

After the bad news, the good one. There is a solution to avoid game crash and it doesn't compromise the gameplay. The problem is due to the new ingame store options, in particular to the FeaturedItems.

What happens
What happens is, that the game downloads many pictures to a new folder called featuredItems. Those pictures are probably used to be displayed ingame and I suspect one or more of those are corrupted. When those pictures are downloaded to the folder, the game crashes. Once you do get your game to work (took 3 attempts for me until it would load), it will crash/freeze in buy mode (especially entertainment and electronics).

How to solve
While waiting for a new patch, the solution to avoid the game crash is to  turn the ingame store off entirely. To do so, either go to your options and untick that function (if you can get in the game). If your game won't load, you need to edit manually the options.
Go to your sims 3 saves folder, under My Documents/Electronic Arts/The Sims 3, and find the file options.ini. Right click on it, then choose Open with --> Notepad.
Once opened, find the row with following text:

enableingamestore = 1

and edit it into:

enableingamestore = 0
 
Save the file and try to launch your game.

Thanks to Crinrict and SimsVip

UPDATE!!

According to a SimguruGraham tweet, this issue has been already solved without the release of a new patch. The EA team has changed some server setting and now no more crashes or freeze should happen. By the way, if your game still won't load, delete the content of the FeaturedItems folder (inside My Documents/Electronic Arts/The Sims 3). This should be enought to play again the game without turn off the ingame store mode.

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Last Updated on Sunday, 18 December 2011 14:13