| Base game incompatibility and game version 0.0.0.0 |
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| Thursday, 22 July 2010 00:00 | |
If during a game update you get an error as Base game incompatibility or your launcher say that your game version is 0.0.0.0, try to follow these steps:
At this point the Launcher should prompt you that there is another available update and all products will be properly in sync. If this doesn't work, and you don't solve the problem, you can try to manual download the patch, by using this useful tool.  If you followed the above directions to no avail, please create a thread in The Sims 3 Site’s Tech Discussion Forum(http://bit.ly/9WuMhc) with as much information as possible. This information will help us troubleshoot your issue as quickly and efficiently as possible. Please include:
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